Privacy policy

Longtermcar.com

This Privacy Policy is effective as of 1/1/2019

If you have submitted information to longtermcar.com prior to the above date, and you wish to opt out of this information being treated as part of our new policy, please contact us today on: info@longtermcar.com.

PRIVACY POLICY

Welcome to the Website which is offered in relation to the services provided by Long Term Car (known as “we”, “our”, or “us”). In our Privacy Policy, the term “Website” will refer to all of the Websites, devices, and associated applications that collect personal details from you that ourselves, our subsidiaries, our successors, and our parents, as well as all related companies, or companies under a common control, may have or have in the future (known as “Affiliated Companies”) that link to this Privacy Policy. This includes all web pages within each Website, device, application, or any equivalent mirror, replacement, or backup.

Please make sure that you read our Privacy Policy to the end, which includes all terms which are required for compliance with California Civil Code Section 1798.83.

Your privacy is important to us, and we are committed to keeping all of your personally identifiable information protected. We had adopted our Privacy Policy to help fully explain what information will be collected on our Website, how the information will be used by ourselves and our Affiliate Companies, and when we may disclose these details to third parties. This applies to information collected through our Website, or through other means as described below. It does not apply to our collection of information taken from other sources not listed.

Alongside our Terms of Use on our Website, this puts in place the general rules and policies that we use to govern your use of our Website. You will be required to agree to certain terms and conditions, as well as other terms and conditions strictly mentioned elsewhere onsite.

We look to keep our Privacy Policy onsite at all times, but it may not always be available. It can change from time to time, without notice. Any additional changes are effective immediately upon posting. It is up to you to check this policy and ensure that, after each posting, you deem the new changes acceptable and agreeable. Should you access our Website, or Affiliate Companies, you agree to this Privacy Policy. Please stop accessing the Website and/or Affiliate Companies if you disagree with our policy.

Information We Collect

Our Website will look to collect information about you, including information that personally identifies to you, and information that does not personally identify you that is collected automatically by our Website.

Personally Identifiable Information

Personally identifiable information is any information that could be used to contact you specifically, such as your name, email address, phone number etc.

Any reservations placed online through longtermcar.com will need to include the following information depending on the location of the rental and the vehicle you request. This includes:

Name, Address, Phone Number, Driver License and Insurance Information.

If you choose to sign up with other services that we provide, including any marketing promotions or publications, then we collect your e-mail address and other details. We will also collect your IATA number and AG code if needed.

You have the right not to provide personally identifiable information. However, some – or all – of this information is going to be needed to use the longtermcar.com service. Failure to provide such details may preclude you from using a service, feature, or benefit of our long-term car rental service.

Non-Personal Information

This information could include a whole host of non-personal information, meaning information that is not used to identify who you are personally. This could include information that has been de-identified, or anonymous information. This information could be collected separately or alongside any personally identifiable information that we collect about you.

This could include such as the kind of web browser you use, your IP address, where your visit originated from, the operating system you use, the name of your internet service provider, and any search terms that you happen to use when visiting our Website alongside the pages you visit and the length of your visit.

Vehicle Use Data

All vehicles offered by longtermcar.com will come with a hardware setting that allows us to gather detail about the use of the vehicle. This helps us to protect our cars from misuse, and allows us to provide you with valuable information about the vehicle based on previous analysis. This includes:

• Location tracking, so that we know where your vehicle is at all times in the event of an emergency, accident, lockout, or theft. We will never make your movements available to the public. However, this information could be provided to insurance companies or law enforcement if needed.
• Anonymous vehicle information will also be kept and stored. This will be provided to insurance companies, law enforcement, and other interested parties as and when needed. When cancelling your longtermcar.com plan, we will no longer disclose tracking information to third parties that involves your use of the vehicle.
• Driver details. When you use longtermcar.com, you give us permission to use your driver’s records, vehicle history and also authorise all DMVs, RMVs, auto mechanics, and other groups, to release information to us about your driving history and your performance when using our vehicle selection.

How we use information

Personally Identifiable Information

All information that is collected by longtermcar.com is used to carry out any requests you make of us, and ensure that we can respond to any requests that you make. This information could also be used to contact you at a later date, for promotional and customer service purposes. We might also contact you to inform you of potentially useful information, offers, and promotions from our Affiliated Companies.

We might also use this information to discuss transactions with you, and to ensure that payments are handled correctly. However, we may share personally identifiable information with third parties, such as our promotional partner and those who we market with. Your information may also be shared with longtermcar.com business partners who help us with key services such as hosting our Website, payment processing, data storage, fulfillment, and security.

Our partners will use your information to carry out the services required for longtermcar.com to offer what we can provide you with. Your information will not shared or sold to any third party for any purpose outside of what is expressed in this Privacy Policy. If you would like to opt out from any further promotional communications, please let our team know.

Non Personal Information

We might also use non-personal information provided to longtermcar.com for various purposes, including Website traffic analysis, understanding our clients better, and carrying out promotional activities to make our service better.

We may use non personal information in isolation, or use it as part of an aggregated set of data. We may choose to share your non personal information with our Affiliated Companies and third parties to achieve the above objectives. This information cannot be used to personally identify you.

Other Uses of Data & Your Information

IP Addresses

We sometimes use IP addresses, which is an umber assigned to your computer when you are surfing the internet, for our analytical purposes. A web server can identify you from your IP address. Our servers are used to log IP addresses of all visitors to our Website where possible. This helps us to use this information to administer our system better, to provide non-personal aggregate information, and to track how our Website is being used.

These are non-personal information pieces, and could be shared in the ways provided by this Privacy Policy. We do not link IP addresses to anything that could be deemed personally identifiable at longtermcar.com.

Cookies

At longtermcar.com, we use cookies to help better personalize your user experience. Cookies are small text files stored on your hard-drive that allow us to better build the user experience for you. Among other things, cookies log passwords and most preferences that you set when using the longtermcar.com system. Cookies hold no personally identifiable information within. We can use this information and match it with other data to help improve the longtermcar.com experience.

This information cannot be personally identified to you, and it will not involve the disclosure of any personally identifiable details. However, please note that some advertisers and third party content providers who we partner with could have their own cookies and technological solutions. These are subject to their own consent, not our Privacy Policy.

If you would have any concerns about the storage of cookies by longtermcar.com, you can seek approval via your web browser, or you can turn off cookies. However, some parts of the longtermcar.com Website will require cookies to function to their maximum.

Email Communication

Should you communicate with us via email, we may use that information to respond to your question or comment. We may also save your questions or comments for future analysis. We recommend that you do not send any personal information, such as bank accounts, security codes, passwords etc. by email.

Outside of our advertising platforms and our news purposes, we do not often send out information via email at longtermcar.com unless it is specifically requested by you. The most common reason for us to contact you via email is in relation to one of our vehicle choices you have used in the past, or have considered using. You can opt out of any future commercial emails from our team by following the instructions provided onsite.

However, we reserve the right to send you emails to your provided email address regrading transactions and customer service requirements.

Asset Transfer

longtermcar.com may share your information with our Affiliated Companies. If we do, we ask them to adhere to everything laid out in this policy. Throughout our history as a business, we may choose to purchase or sell off assets. If we do commit to this practice, it could result in the sale, transfer, or assignment of information that involved your relationship with longtermcar.com including personally identifiable information that may have been required to continue this relationship.

Other Reasons

Outside of the reasons stated above, longtermcar.com may also reserve the right to use your IP address to identify someone visiting our Website, or use personal and/or non-personal information about you, if we believe that we must:

• Meet a government requirement or request.
• Work within the legal framework set out by legal process.
• Protect or defend the rights of our business and/or our property, Website, or other users.
• Respond to claims that content may violate the rights of third parties.
• Guard and mask the safety of users of our Website and/or the public.
• Enforce compliance in relation to the rules of our Website.

All residents of California have the right to request information from certain businesses that they have an established business relationship with. This information request would include finding out if we, or any third parties, have disclosed any personally identifiable information about you for direct marketing reasons. We are required to respond to this request once per calendar year, per customer request. Contact us today if you would like to have more information about this, and please title your email “California Privacy Rights.”

Please provide us with proof of your residency in California. Also, please note that not all information is covered within the California Privacy Rights Requirement, and only information that is covered will be included in any response.

Equipment

If you choose to use a rental vehicle from longtermcar.com, then you agree to all Terms and Conditions set out by longtermcar.com. This includes all system and service limitations, as well as warranty exclusions, limitations of liability, and privacy practices regarding the collection, use, and sharing of information.

By proceeding to rent a vehicle from longtermcar.com, you agree that you agree with the Terms and Conditions set out above, and that you are agree to be bound by the Terms and Conditions and Privacy Statement provided by longtermcar.com.

Public Forums

Please note that longtermcar.com may choose to offer chat rooms, blogs, message boards, and other forms of public discussion. The protections which are included as part of our Privacy Policy do not relate to these platforms. We may use personally identifiable details and non-personal details about you to identify you with a post that is used on a public forum.

Any information that you share on a public forum is public information and thus can be collected by anyone, including third parties that do not follow the longtermcar.com Privacy Policy. We cannot be held responsible for any events arising from the distribution of information that you have chosen to share publicly.

Wireless Marketing

We also provide, from time to time, the chance to register for promotions, news, information, and advice via our text message and wireless communications platform. In the event that we offer this service, users will have to provide express consent to receive the information either by registering on our Website, or via your wireless device. We may require confirmation consent also.

These will be provided by third party affiliates, and the information that is required will include your telephone number and/or e-mail address, and also the name of your carrier if requested. We may ask for more specific information, depending on the promotion. This could include user preferences and other survey details.

If you choose to use any of our wireless marketing services, then you agree that you will by charged by your wireless carrier for all information sent to you. All standard messaging rates will apply, unless otherwise stated. We will not be held responsible for any email or text message charges incurred by you or another person that has access to your wireless device, e-mail address, or contact number.

You can cancel any of our services via your wireless device at any time of your choosing. Simply choose the “Unsubscribe” option on our messages, or reply saying “UNSUBSCRIBE”. We will then terminate the access to our content, and your details will be removed. The service will cancel immediately upon your request.

You acknowledge that we may, without liability to the user, choose to terminate any offer of any wireless marketing service at any time that we wish, without advance notice.

Children

All features, promotions, and aspects of longtermcar.com require the submission of personally identifiable information is not available to anyone under the age of 18. We do not collect personally identifiable information from anyone who is under the age of 13. If you are the parent or the guardian of anyone under the age of 13, and you believe that he or she has disclosed personally identifiable information, please contact us today at info@longtermcar.com.

You can then review and request the deletion of any information provided to us, as well as prohibit the use of our service afterward.

Information Security

Our team at longtermcar.com has taken all of the precautions that we can to ensure that the information we store is secure. We have implemented every available security measure to try and prevent the loss, misuse, and editing of any information that is under our control. We use Secure Socket Layer (SSL) technology to help encrypt the transmission of all non-public, personally identifiable information.

We also make use of tools such as firewalls and anti-virus software to help make sure that all non-public, personally identifiable information is secured within transit. However, while we strive to protect all personal details to the best of our ability, we cannot guarantee or warrant the security of any information that is disclosed to us online. We are not responsible for the theft, destruction, and/or loss of any personally identifiable information provided to us.

Should your information become compromised in any way, we will notify you via the last e-mail address we have for you. However, delays in these notifications might take place as we look to take the time to evaluate the data breach and take all reasonable steps to correct the problem. We may also look to evaluate all technological solutions that we use at longtermcar.com to help make sure we can keep our security standards as high as is possible.

For more information about our security systems or how we handle a data breach, please do not hesitate to contact the longtermcar.com team for more information.

Other Sites

Sometimes, longtermcar.com and our Website will contain links to third party Websites. We do not have control over these sites. This could include the purchase of products which we reference, as well as banner advertisements. We are not responsible for the privacy practices of any of these companies, or any third party Website that we link to. We encourage you to note when you have left longtermcar.com, and when you have stepped onto a third party domain, and to read all of their Privacy Policy content before submitting any information

Opting Out

If you have any questions at all about our Privacy Policy, or you would like to make corrections to any information we hold about you on longtermcar.com, then please contact us at info@longtermcar.com. You can also do so if you wish to opt out of any future commercial correspondence and information, including details from our Affiliate Companies.

You might also wish to withdraw your consent to sharing personally identifiable information. If you choose to do so, you can contact us at info@longtermcar.com.

Our team will respond to your question as soon as is possible, and make the changes asked as and when they are applicable. We will look to fulfill every request we can, but please note that certain requests will not be fulfilled without losing access to certain features and/or benefits of the Website.

Sole Statement

longtermcar.com has posted this Privacy Policy to our Website and is the sole statement of our Privacy Policy with regards to the use of this Website. No information, summary, restatement, or other version will be valid unless it is posted to this particular page of the Website.